The Department has developed this website with the aim of complying with W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level AA accessibility standards.

We continue to improve the accessibility of the site, however it currently contains links to some documents that are only available in Portable Document Format (PDF) which are marked with a PDF symbol ().

If you require the information in these documents to be supplied in an alternative format, or have other accessibility issues or feedback on the site, please feel welcome to contact us.

Accessibility tips

Change webpage text size and page zoom

You can change the text size or page zoom on your browser to view the website.

Instructions for different browsers are below.

Keyboard navigation

Keyboard navigation is an alternative to the mouse for browsing websites. This increases accessibility for visitors who have difficulty with using a mouse or pointer tool.

You can use the arrow keys to scroll up or down pages. Use the tab key to move between links ('skip links'), and press return or enter to select one. Use the backspace key to go back to the previous page.


The content of images within this site is described using alt tags (alternative text).

Video or audio formats

The Department will occasionally publish a video on this website. Transcripts and/or captions will accompany video published on this website.


This website includes a variety of files including PDFs, and Microsoft Excel and PowerPoint documents.

  • PDF (Portable Document Format) files
    This website may use PDF (Portable Document Format) files, also known as Adobe files to make publications available online. To open, print and/or save these files, you will need Adobe Acrobat Reader which you can download for free from
    Download Adobe Acrobat Reader
  • Microsoft Excel
    Document links indicated by .xls will open if you have the full Excel version from Microsoft, or from the free Excel Viewer (to open, view and print .xls files)
    Download Microsoft Excel Viewer
  • Microsoft PowerPoint
    Presentations links indicated by .ppt will open a slideshow if you have the full PowerPoint version from Microsoft, or from the free PowerPoint Viewer (to open, view and print .ppt files).
    Download Microsoft PowerPoint Viewer

Printing web pages

If you have tried to print a page on the website using the "Print" tool at the top of each page and have not been successful, here is some information to help you:

  • For desktop users
    Pressing the "CTRL" (control) and "P" buttons together. This should trigger the print dialogue box on all desktop computers (Windows, MAC and Linux based).
  • For mobile device (smartphone and tablet) users
    Due to the wide range of mobile devices on the market, it would be best to refer to your device's manual, or search for the information via a search engine such as Google. Some examples of search queries you might use are:
    'how to print from an iPhone' , 'how to print from an Android'